Dead sensors found on Pixel phones after Android 10 update, says report

Google Pixel phones
Dead sensors are showing up on some Google Pixel phones upgraded to the Android 10 operating system. (Google)

An article on the site of Android Authority says several owners of Google Pixel phones are reporting dead sensors on their devices after upgrading to the Android 10 operating system.

According to the article, the dead sensors were reported on the Google Issue TrackerXDA forum, and the Pixel Phone Help forum. Affected features include the Active Edge functionality, auto-rotate, auto-brightness, double-tap to wake, and lift-to-wake.

Most of the reported problems are afflicting the Pixel 3 XL phone, but at least one user has reported the issue on their first-generation Google Pixel.

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“When I make a phone call, the screen goes dark and no swiping or pressing of the power button brings the screen back on. If the call goes to voicemail, you can’t see the dial pad to respond to prompts,” reads an excerpt of the Pixel user’s complaint in the article.

The problem is reportedly affecting the devices regardless of whether users updated via OTA or flashed to Android 10, suggesting the problem might not be related to a specific installation process.

The Android Authority article said that affected users are downgrading to Android Pie  to get the sensors working again. The issue is reportedly not widespread yet, but could give users pause on updating the Android operating system until the issues are resolved.

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