MOUNTAIN VIEW, CA -- Based on its recent analysis of the Wi-Fi and 802.11ac test equipment industry, Frost & Sullivan recognizes Fluke Networks with the 2014 Global Frost & Sullivan Award for Customer Value Leadership. Fluke Networks has set new standards in the global Wi-Fi and 802.11ac test equipment market with the introduction of its new tools: the AirMagnet Planner, the AirMagnet Survey PRO, and AirMagnet Wi-Fi Analyzer PRO. As the 802.11ac standard is gaining rapid traction, the AirMagnet platform is expected to deliver immense value to customers by helping them design, deploy, and troubleshoot their networks.
"Fluke Networks identified early on the need for a complete test product that can assist customers in efficiently phasing the new 802.11ac gears into their existing wireless local area networks," said Frost & Sullivan Program Manager Olga Yashkova. "In response, it introduced the AirMagnet platform to optimize the migration/co-existence path, deploy the network based on actual end-user experience, and back them up with accurate troubleshooting."
In optimizing the migration/co-existence path, the AirMagnet Planner (built inside AirMagnet Survey PRO or available as a standalone application) allows customers to model the network without having to travel to the location. Customers can then arrive at the best-fit migration strategy and choose to either rip and replace or conduct a slow rollout. It also helps users determine the number and locations of access points needed, as well as the budget for the rollout.
Meanwhile, the AirMagnet Survey PRO, which is part of the company's design and deployment portfolio, lets users deploy and validate 802.11ac networks based on true end-user experience by measuring real-world performance metrics using an 802.11ac adapter. These 802.11ac adapters map and verify the areas that will benefit from the newer data rates and channel widths as defined by the new standard. Users can confidently certify the network for 802.11ac design/application requirements using customer-ready pass/fail assessment reports.
Finally, the AirMagnet WiFi Analyzer PRO comes with a unique tool kit that facilitates capacity planning by identifying expected performance before the actual rollout, and aiding quick and precise troubleshooting after the network has been deployed. This product is the industry's only portable solution to provide 3x3 802.11ac traffic capture and analysis.
In addition to its world-class test products, Fluke Networks is reputed for its customer services. Its maintenance programs allow customers to enroll for privileged services, and ensure reduced downtime of the company's products and accessories. Fluke Networks has a well-developed network of authorized service centers across North America, South America, Europe, Asia-Pacific, and Africa to deliver outstanding support services to its global customers.
"Fluke Networks has an impressive footprint in the global test and measurement space, and already counts 98 of the Fortune 100 Companies in its customer base," noted Yashkova. "Its proactive approach to developing advanced and complete solutions for emerging technologies and standards demonstrates its desire to remain at the forefront of competition in the global Wi-Fi and 802.11ac test equipment market."
As the only product that offers an end-to-end product suite across the entire wireless lifecycle to help users deploy and troubleshot 802.11ac networks, the AirMagnet delivers unmatched ownership experience and displays high-growth potential.
Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company's inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and, ultimately, customer base expansion.
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research to identify best practices in the industry.