WASHINGTON, DC -- Recall Summary
Name of Product: AC adapter kits and plug adapters
Hazard: The two-prong wall plug adapters for Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea can break and expose the metal portion of the adapter, posing an electric shock risk.
Consumers should immediately stop using the recalled wall plug adapters and contact Apple for free replacement adapters.
Consumer Contact: Apple at 800-275-2273 any time, or online at http://www.apple.com/support/ac-wallplug-adapter and click on AC Wall Plug Adapter Recall Program for more information.
Units: About 814,000 (In addition, about 81,000 were sold in Canada)
Description: This recall involves Apple World Travel Adapter Kits and wall plug adapters. The kits contain three-prong and two-prong AC wall plug adapters that fit different electrical outlets worldwide. The recalled adapters were made for use in Australia/New Zealand/Argentina, Brazil, Continental Europe and Korea and were also sold with Mac computers and iOS devices. The wall plug adapters are white plastic with the following characteristics:
•Australia/New Zealand/Argentina – flat angled blades
•Brazil – round thin pins
•Continental Europe – round thin pins, slightly slanted inward
•Korea – round thick pins
Recalled wall plug adapters have either four or five letters or numbers, or no markings on the inside slot where the wall plug adapter attaches to the main power adapter. Redesigned adapters have a three-letter regional code in the slot (EUR, ARG, KOR, AUS or BRA).
Incidents/Injuries: Apple has received 12 reports of wall plug adapters breaking and consumers receiving shocks overseas, including three reports of consumers who were medically evaluated and released. No reports of incidents or injuries were reported by U.S. consumers.
Sold at: Apple stores and other home electronics stores, and online at Apple.com from January 2003 through January 2015 for about $30.
Importer: Apple, of Cupertino, Calif.
Manufactured in: China
Note: Health Canada's press release is available at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/57054r-eng.php
The U.S. Consumer Product Safety Commission is an independent federal agency created by Congress in 1973 and charged with protecting the American public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury, call the CPSC hotline at 1-800-638-2772, or visit http://www.cpsc.gov/talk.html. Further recall information is available at http://www.cpsc.gov
To report a dangerous product or a product-related injury go online to http://www.saferproducts.gov/ or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at http://www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC's free e-mail newsletters.