MOUNTAIN VIEW, CA -- Based on its recent analysis of the water analysis instrumentation market, Frost & Sullivan recognizes Endress+Hauser with the 2016 Global Frost & Sullivan Company of the Year Award. A robust product portfolio, focused innovation, and a strong customer-centric business model have won Endress+Hauser a position of prominence in the global market. The company has leveraged its wide geographic footprint and 63 years of domain expertise to identify customer usage patterns and acquire an elite list of customers.
Endress+Hauser has consistently addressed unmet customer requirements by introducing products and technologies that redefine the concept of liquid analysis. A prime example is its Memosens technology, which converts the measured analysis value to a digital signal and transfers it to a transmitter without involving a contacting connection, thereby eliminating all issues related to moisture and corrosion. In the event of any disruption in signal transmission, the option of alert messaging further decreases the rate of error in measurement.
Because Memosens needs no calibration in the field, it optimizes process control through its lab-oriented calibration systems and provides customers with a platform that ensures high accuracy and availability and requires low maintenance and low operating expenditure (OPEX). Endress+Hauser's digital sensors based on the Memosens technology can also store data related to calibration, sensor, and process analysis. This empowers the sensors to predict the right time to perform system maintenance and enhances the overall liquid analysis process.
When the Memosens sensors are linked with the Liquiline transmitters, they promptly recognize the sensor type and analyze the data stored in it. Such seamless functioning of the plug-and-play setup reduces the process downtime and ensures easy and safe handling during commissioning and operation.
Previously, numerous transmitters had to be deployed to carry out specific measurements. With Endress+Hauser's sophisticated technologies and the Liquiline transmitter, customers can now derive a range of cost and efficiency benefits through a single instrument. Additionally, the integrated functionalities of Endress+Hauser's products have done away with the need to adhere to multiple standards for individual parameters. Unsurprisingly, these product differentiators have won the company customers across diverse industry verticals such as chemicals, pharmaceuticals, power and energy, and food and beverage.
Endress+Hauser further sets itself apart through its outstanding pre- and post-sales support services. With a wide base of customers in the United States, it has opened up five regional offices in that country alone, with product specialists providing support across the entire product line. In addition to 24/7 support, it offers training programs, conducts customer surveys, and ensures that it maintains an open and engaging relationship with clients.