NORTH CANTON, OH -- An automated teller machine (ATM) with no card reader. Pre-staged withdrawals on smartphones. Cardless transactions. And everything managed via the cloud. A new era of banking, inspired by the Millennial generation, is dawning at Diebold Federal Credit Union (DFCU), where an innovative ATM from Diebold, Incorporated (NYSE: DBD) and a mobile wallet solution are allowing members to complete self-service transactions and make retail purchases without using physical debit or credit cards.
DFCU is piloting the world's first ATM without a card reader or PIN pad that relies solely on mobile authentication. When a consumer scans a unique QR code at the ATM using a smartphone, the ATM authenticates the user via cloud-hosted services to enable secure, cardless transactions. With no card or PIN required, the solution eliminates the threats of card skimming and shoulder surfing at the ATM. Diebold and white-label mobile wallet provider Paydiant developed the cross-channel solutions and hold complementary patents on the technologies.
Additionally, the integration of the ATM with the Mobile Cash Access (MCA) solution allows consumers to pre-stage cash withdrawals on their smartphones. At the ATM, consumers authenticate themselves, and the ATM dispenses the preselected amount of cash. The MCA offering also allows financial institutions to provide a secure, institution-branded mobile wallet solution without installing additional hardware on ATMs or point-of-sale (POS) terminals.
"Diebold's Millennial-inspired ATM offers a new way to meet the needs of our members," said Dan Gann, president and CEO, DFCU. "They're readily downloading the mobile wallet application and adopting the technology. In addition, by offering a branded mobile wallet solution, we're reinforcing our connection to members' retail purchases and reminding them that we're enabling this convenience."
Considering Millennials' familiarity with mobile devices, Diebold's ATM interface features similar navigation and touch gestures, such as flick and drag. The ATM is also paperless, delivering receipts via the mobile wallet application.
"To develop the Millennial-inspired ATM, we studied the digital and social habits of today's younger generation," said Frank Natoli Jr., chief innovation officer, Diebold. "The research led us to choose mobile devices for both the user interface and the authentication vehicle to ensure seamless connectivity between devices. Adding mobile wallet capabilities further capitalizes on the mobile mentality of Millennials. Together, the technologies provide a glimpse of the future of self-service banking for today's connected consumers."
Wintrust Financial Corporation and City National Bank are also piloting the MCA solution in partnership with FIS, Paydiant and Diebold.
For more information, visit http://www.dieboldcu.com